Core Terms of Use
This page — the foundation document covering account conditions, access rules, and general obligations for all accounts in supported Pakistan regions.
LEGAL REFERENCE
Our Terms, Your Account, Clear Rules
At maxim88, every account on our platform operates under a defined set of conditions — covering how you access the lobby, how funds move through JazzCash, Easypaisa, SadaPay...
Account ConditionsJurisdiction ScopePayment TermsDispute ProcessPolicy Updates
What Our Legal Framework Actually Covers
Our legal framework applies to all accounts accessed from supported regions of Pakistan where local law permits. When you deposit through JazzCash or Easypaisa, the transaction is governed by the payment conditions set out in these terms alongside the respective payment provider's own rules. SadaPay and Raast transfers are subject to the same account-level verification requirements before any withdrawal is processed. We
retain the right to suspend access or withhold funds where we have reasonable grounds to suspect a breach of these conditions. Any changes to this policy are communicated via the registered account email before they take effect. Continued use of the platform after notice constitutes acceptance.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
POLICY TRUST SIGNALS
Why These Terms Are Built to Hold Up
We wrote our legal terms around the realities of operating in Pakistan — local payment rails, regional access conditions, and the account security standards that matter to you. These are not copy-pasted...
Local Payment Coverage
Our terms explicitly name JazzCash, Easypaisa, SadaPay and Raast as covered payment methods, with specific conditions for each rail so there is no ambiguity about which rules apply to your deposit or withdrawal.
Clear Jurisdiction Language
We use 'supported regions' and 'where local law permits' consistently throughout the policy so you can identify at a glance whether a specific clause applies to your location in Pakistan.
Account Security Provisions
The terms include specific clauses on two-factor authentication, session management, and what steps we take — and what steps you must take — if unauthorised access to your account is suspected.
Dispute Resolution Path
We outline a step-by-step process: internal review first, then escalation with a defined response window, so you always know what stage your case is at and what comes next if it remains unresolved.
Policy Change Notice
Any material update to these terms is emailed to your registered address at least seven days before it takes effect, giving you time to review the change and decide whether to continue using the platform.
Transparent Verification
Account verification requirements — identity documents, payment method confirmation, and address checks — are listed plainly in the terms so there are no surprise requests when you make your first withdrawal.
POLICY PAGE CONSISTENCY
How This Page Relates to Our Other Policies
Our legal framework is spread across several pages, each covering a distinct area. This page covers the core terms of use. The sections below show how it connects with the rest of...
Privacy Policy
Covers how we collect, store, and process your personal data, including the information gathered when you verify your account or contact support.
Payment Conditions
Details the specific rules for each payment method — JazzCash, Easypaisa, SadaPay and Raast — including processing windows and what triggers a manual review.
Account Security Policy
Sets out your responsibilities and ours around password management, two-factor authentication, and what happens when a security incident is reported.
Dispute & Complaints Policy
Explains the formal complaints process end to end, including timelines, escalation steps, and the criteria used when reviewing a disputed transaction.
Promotional Conditions
Covers the eligibility rules, wagering conditions, and expiry terms attached to any promotion — separate from the core terms so the rules are easy to locate.
Cookie & Tracking Policy
Explains what cookies and tracking tools we use on the platform, why we use them, and how you can adjust your preferences through your account settings.
POLICY LAYOUT FEATURES
How We Have Structured These Terms for You
We designed this legal section so you can navigate it without a legal background. Each clause is grouped by topic, key obligations are called out clearly, and we...
Clause Grouping
Related rules are grouped under clear headings — account conduct...
Plain Language Drafting
We have written each clause in direct, plain English rather...
Defined Terms Section
Every term with a specific meaning in this policy —...
Versioned Policy Archive
Previous versions of these terms are archived and accessible from...
Mobile-Readable Format
The policy pages are formatted for mobile reading as well...
Update Log
A dated change log sits at the foot of this...
Common Questions About Our Terms
Our terms apply to accounts accessed from supported regions of Pakistan where local law permits. We reference applicable local law in the jurisdiction clause and operate only within regions where we are authorised to accept accounts.
Raise a dispute through the account portal within 30 days, attaching the JazzCash transaction reference. Our payment team reviews the ledger against the payment provider record and responds with findings within five business days.
We notify you by email at least seven days before any material change takes effect. Continuing to use the platform after that date is treated as acceptance. If you disagree, you may close your account before the change applies.
A valid national ID card (CNIC) and confirmation of the payment method you intend to use — such as the mobile number linked to your Easypaisa or JazzCash account — are the standard requirements for full account verification in Pakistan.
Standard withdrawals via SadaPay or Raast are reviewed within two business days once your account is fully verified. A manual compliance check can extend this to five business days if additional document confirmation is needed.
We may suspend an account if we identify a breach of the conduct terms, a mismatch in verification documents, suspicious transaction patterns, or a request from a regulatory authority in a jurisdiction relevant to your account.
Archived versions are accessible in the account portal under the legal section. Each version is dated and labelled so you can retrieve the exact text that applied to your account during any specific period you need to reference.